FAQ

1. How do I change the email address ----- send an email request for a change in support@privatexcms.com and in 48 you will receive a response if the request is approved

2. How do I change the password --- password can be changed by sending an email to support@privatexcams.com.

For user account you can change the password from your account or clicking by "forgot your password" button.

3. How can I use credit more efficiently --- buy credit packages above 25 euros and get converted into bonus credits minute

4. Who is allowed to use the user account --- anyone who has over 18 years or 21 years in some countries.

5. How much private-minute private videochat ---- one minute for private room cost 0.9 euros or 1.5 euros. Money are converted into credits and credits are converted into minutes.

More Credit bought minute bonus equal.

6. What should I do if I lost my password ----- password can be recovered by sending an email to support@privatexcams.com.

The PrivateXcams will sent a new password for security reason. For user account click on " forgot your password" button.

Note:
Email that is sent with the request must match the email account created on www.privatexcams.com.In otherwise request will be rejected.